Shipping Policy

At Harekrishna Enterprise, we are committed to providing you with a seamless shopping experience. Below, you'll find all the details about our shipping process to ensure clarity and convenience.

1. Shipping Destinations

We ship our homeware products across India. Unfortunately, we do not offer international shipping at this time.

2. Shipping Time:

• Order Processing Time: All orders are processed within 1-2 business days.

• Delivery Time:

• Metro Cities: 3-5 business days
• Other Locations: 5-7 business days Please note that delivery times may vary due to unforeseen circumstances such as weather, strikes, or peak seasons.

3. Shipping Charges:

• Free Shipping is available on orders above ₹999.
• A standard shipping fee of ₹49 is applicable on orders below ₹999.

4. Order Tracking: Once your order is dispatched, you will receive an email or SMS with the tracking number and a link to track your order in real-time.

5. Delayed or Lost Shipments: If your order is delayed beyond the expected delivery date or appears to be lost, please contact our customer service team at [email/contact number]. We will investigate and resolve the issue promptly.

6. Damaged or Incorrect Orders: If your order arrives damaged or you receive an incorrect product, please notify us within 48 hours of delivery. You can reach us at sales@hkshop.in, and we will guide you through the return or exchange process.